Read online Language Put to Work: The Making of the Global Call Centre Workforce (Dynamics of Virtual Work) - Enda Brophy file in ePub Online

Read Language Put to Work: The Making of the Global Call Centre Workforce (Dynamics of Virtual Work) - Enda Brophy | ePub

This book examines the striking rise of call centres over the past quarter century through the lens of the resistance and collective organizing generated by workers along the digital assembly lines. Drawing on field research in Atlantic Canada, Ireland, Italy, and New Zealand, Enda Brophy investigates the contested making of the transnational call centre workforce and its

Title : Language Put to Work: The Making of the Global Call Centre Workforce (Dynamics of Virtual Work)
Author : Enda Brophy
Language : en
Rating :
4.90 out of 5 stars
Type : PDF, ePub, Kindle
Uploaded : Apr 03, 2021

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